NAWRA members have reported via the rightsnet discussion forum that clients have been contacted by a loan company offering a ‘government grant’. The loan company then takes information sufficient to verify ID and submit a universal credit claim without the client’s knowledge, arranges an advance and then keeps a substantial amount of it for themselves. The first the client knows is their legacy benefits have stopped, and they find they are now a universal credit claimant with a large advance …

Fraudulent universal credit claims being made to obtain advance payments Read more »

Amber Rudd and Neil Couling have told the Work and Pensions Committee that the DWP will pay compensation to claimants who have been misadvised, by the DWP, to claim universal credit and have lost out as a result. Giving evidence to the Work and Pensions Committee, Amber Rudd and Neil Couling were questioned about the evidence that Jobcentres were misadvising claimants to move on to universal credit. This was as a direct result of evidence provided by NAWRA in our …

DWP to pay compensation to wrongly advised claimants? Read more »

In early February, we wrote to the new Secretary of State for Work and Pensions, Amber Rudd.  As we have not received a reply, we have written to her again. Our original letter welcomed her to the post, summarised our main concerns about Universal Credit and made an offer to meet with her for further discussion.

Back in October 2014, the Social Security Advisory Committee (SSAC) ran a consultation on the government’s proposal that Universal Credit claimants must wait seven days before they are entitled to benefit. NAWRA surveyed its members and 183 organisations from across the country provided evidence. Daphne Hall (Lasa) collated all of our evidence and submitted a response to SSAC. In our our submission we stressed in the strongest possible terms our complete opposition to this proposal. What came over time and …

UC waiting days Read more »

NAWRA has submitted a response to the Social Security Advisory Committee consultation concerning the government’s intention that ‘surplus earnings’ from the previous six months should be taken into account when a person reclaims universal credit (UC). The proposal suggests that any ‘surplus earnings’ – defined as earnings more than just £100 (less than £25 per week) over the ‘nil UC threshold’ – will be used to reduce future UC payments if the claimant returns to UC within six months. NAWRA …

Universal Credit – past earning consultation Read more »