Since our last update in April 2023, NAWRA has met with officials again to look at how the process for issuing UC50s can be improved and be made more reliable.
DWP advise us that it transpires that when a claimant submits a fitnote a ‘to-do’ is autmatically created for them. Currently this to-do is not populated but they realise that this is the ideal place to put information about what a UC50 is, the WCA process, when to expect the UC50 and what to do if it doesn’t arrive – in effect what we initially asked for 18 months ago.
DWP tell us that they hope to work on the wording of this communication over the summer with a view to it hopefully going live early autumn.
Hopefully, this will bring some improvements.