NAWRA online presents…’What does the future of advice service delivery look like?

Thursday 30th July 2020 from 10 am to 12 noon (via Zoom).

  • What have you learnt from the ‘lockdown’ about different ways of working? What has been positive, what has been less successful, and what have you done to help overcome problems and barriers?
  • Has your workload changed?  Has it increased or reduced? Have the types of enquiries changed?
  • Has your funding been affected or is likely to be affected in the future?  Have you taken on more staff, or lost colleagues?
  • What do you need to happen so that you feel safe returning to work? What about venues you don’t directly control (e.g. outreach services)?
  • Are there new ways of working that you will take forward, even when it is ‘safe’ to return to office working?
  • How will you hold team meetings, training and similar events in future?

On 30th July, you can join colleagues from across the UK to discuss these, and other issues, as part of our latest NAWRA online event.

The session will open with a brief outline of the key issues from our Chair, Alan Markey, and from NAWRA committee member Corin Hammersley.  Alan will look at these issues from the perspective of his own charity, Coventry Independent Advice Service, and Corin will look at things from a local authority welfare rights perspective.

We will then break into small groups to discuss these topics and share experiences, coming back together at the end for a feedback session. We are sure that everyone present will take away something from the event that will be useful in their own workplace.

We are keen for members to volunteer to lead the group discussions and feedback to the main session from their group.  If you would like to volunteer for this in advance, please let us know by emailing kelly@nawra.org.uk

Booking for the event will be via an Eventbrite link that will be shared in the next few days.  Please put the session in your diaries now!

As always, NAWRA events are open to members only. Find out about joining.

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Black Lives Matter

In light of recent events in the United States, and the worldwide response led by the Black Lives Matter movement, NAWRA wishes to affirm our hatred of racism and our commitment to ensuring that NAWRA is a fully inclusive organisation.

As a membership-led body, we are strongly committed to ensuring we represent all of our members.  We strongly value the diversity of our membership and we make a commitment not to tolerate any form of harassment or discrimination.

However, we recognise that we cannot be complacent about racism within our own organisation and the wider inequalities within society.  The NAWRA committee is looking at ways that we can improve.  We are committed to ensuring that NAWRA is an inclusive organisation where members are free from discrimination, but we know we can do more.

We know that learning more about the inequalities faced by the Black community and reflecting on them, is crucial. We welcome all our members’ thoughts and ideas for where we can take positive action that helps us make a stand against racism more broadly and to challenge structural and institutional racism that perpetuates these injustices.

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NAWRA presents…’Stoke-on-Line’

Full details are now available for our online conference next week.  This takes place from 1pm on Thursday 11th June and concludes at 3pm on Friday 12th June. There are a range of sessions you can attend, including ‘formal’ conference sessions, a social evening and an online Yoga class!  Something for everyone!

The event is only open to members – non-members can join NAWRA at www.nawra.org.uk/join

Members will receive a link to book tickets via Eventbrite.

Agenda for Stoke-on-Line.

With thanks to our sponsor, Advice Pro

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NAWRA online on YouTube

Thank you to everyone who attended and contributed to our first online event on 15th May 2020. As promised, we are in the process of uploading the sessions to our YouTube channel and all sessions are now available!

The first session starts with a welcome from our Chair followed by a fantastic workshop on ‘Catching up with COVID-19 benefit changes‘ led by Tom Messere (Big Book of Benefits, NAWRA Committee). There is also a Q&A session included.

Part Two focuses on a workshop by Gareth Morgan (Ferret, Welfare Rights Advisers Cymru, NAWRA committee) who takes us through examples of how the new rules and rates work after the April and COVID-19 changes, including how Universal Credit and legacy benefits compare and more detail on how the benefit cap can negate many of the increases.

Part Three features the lively information exchange, wonderfully handled by our Vice-Chair, Daphne Hall and featuring contributions from a range of members and committee representatives. the session ends with a live feedback session!

Slides and notes available in the members area.

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