On 17 March 2026, NAWRA wrote to the work and pensions committee to raise serious concerns about the managed migration of vulnerable claimants from legacy benefits to universal credit. Many thanks to members who provided the case studies and Corin Hammersley (Greenwich Council) for collating them. Read the letter
NAWRA is calling upon UK governments to introduce a statutory duty to provide social welfare advice, available equally to all who need it and free at the point of delivery.
NAWRA has written to Secretary of State Liz Kendall to express its concerns that the government is planning to restrict eligibility for winter fuel payments (WFPs) to those in receipt of pension credit (or other specific means-tested benefits). This is despite the fact that it acknowledges that up to Read more
As NAWRA members are aware, we have been working hard with other organisations to try and resolve the issue of UC50s not being reliably issued following the submission of fitnotes leading to claimants not being put through the WCA and therefore being left for months, or sometimes years, without the Read more
Greater Manchester Law Centre (GMLC) and NAWRA are investigating delays to Pension Credit applications. Thanks to everyone who responded to the survey we sent out last month asking for information on your recent experiences with the Pension Credit service. The findings of the survey along with recommendations are Read more