NAWRA has written to Neil Couling, Director General of UC, to express concern about his assertion that the SDP payments made under the Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019 ensure that claimants do not see a cash loss – NAWRA does not believe this is correct.
NAWRA calls on the government to ensure that claimants who migrated to universal credit prior to 16 January 2019 receive the same level of protection as those who will be managed migrated.
Read the letter and the reply from Neil Couling.
NAWRA members have reported via the rightsnet discussion forum that clients have been
contacted by a loan company offering a ‘government grant’.
The loan company then takes information sufficient to verify ID and submit a universal credit claim without the client’s knowledge, arranges an advance and then keeps a substantial amount of it for themselves. The first the client knows is their legacy benefits have stopped, and they find they are now a universal credit claimant with a large advance to repay that they did not receive.
NAWRA has written to Secretary of State for Work and Pensions, Amber Rudd with our recommendations to prevent this fraudulent activity.
Read our letter and the reply.
NAWRA members have raised concerns about the date of claim for universal credit claimants who access universal credit via the Help to Claim service operated by Citizens Advice.
NAWRA has written to Amber Rudd, secretary of state for work and pensions to ask for clarity on the government’s position.
We received a disappointing reply and we responded on 20 June.
The latest reply from Amber Rudd (12 July) does not address our points.
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Amber Rudd and Neil Couling have told the Work and Pensions Committee that the DWP will pay compensation to claimants who have been misadvised, by the DWP, to claim universal credit and have lost out as a result.
Giving evidence to the Work and Pensions Committee, Amber Rudd and Neil Couling were questioned about the evidence that Jobcentres were misadvising claimants to move on to universal credit. This was as a direct result of evidence provided by NAWRA in our written response and in our oral evidence.
You can watch the evidence being put to Ms Rudd and Mr Couling, and their responses, here.