Help to Claim service

On 26 January 2022 the DWP announced that Citizens Advice in partnership with Citizens Advice Scotland will deliver the universal credit Help to Claim service from April 2022. While under the current contract face to face support is available, the new contract is limited to just telephony and digital channels. NAWRA believes that this is completely inappropriate for vulnerable people Read more

NAWRA committee elections 2022

Would you like to join the NAWRA committee? The NAWRA committee directs the policy and general management of the affairs of NAWRA. It consists of representatives from each of the English regions plus two from Wales, two from Scotland, one from Northern Ireland and one nominated by CPAG.  The committee meets at least four times a year on Zoom. The Read more

Notes from our conference hosted by Coventry Independent Advice Service

Thanks to everyone who attended our conference hosted by Coventry Independent Advice Service on 9 and 10 December 2021. The notes are now available in the members area. The password for the members area has been sent to members by email. Not a NAWRA member? Read more about joining.

NAWRA conference 9 and 10 December 2021

Coventry Independent Advice Service will host a NAWRA conference on Zoom on 9 December 2021 (1.00pm-4.30pm) and 10 December 2021 (9.30am-1.15pm) Read the agenda Please check your email for information on booking a place. NAWRA conferences are open to members only. Not a member?  Find out more about joining